Virtual Therapy FAQ
1
What is Virtual Therapy and How Does it Work?
Our virtual therapy sessions provide the same quality care as in-person sessions, conducted through a secure video platform. You'll meet with your therapist face-to-face from the comfort of your home, using any device with internet access.
2
Is Virtual Therapy as Effective as In-Person Therapy?
Research shows that virtual therapy can be just as effective as traditional in-person therapy for many mental health conditions. Studies have demonstrated comparable outcomes for treating depression, anxiety, and other common mental health concerns.
3
What Technology Do I Need for Virtual Therapy Sessions?
You'll need a reliable internet connection, a device with a camera and microphone (smartphone, tablet, or computer), and a private, quiet space. We'll provide detailed instructions for accessing our secure platform before your first session.
4
How Do You Ensure Privacy and Security in Virtual Sessions?
We use HIPAA-compliant video conferencing software with end-to-end encryption. All sessions are private and never recorded. Our platform meets or exceeds all federal and state requirements for telemedicine security.
5
Can I Do Virtual Therapy from Anywhere in Nevada?
Yes, we're licensed to provide virtual therapy services throughout Nevada. Whether you're in Las Vegas, Reno, Henderson, or any other location in the state, you can access our services as long as you have an internet connection. (Christina Parise is also licensed in Michigan!)
6
What Types of Issues Can Be Treated Through Virtual Therapy?
Virtual therapy is effective for treating various conditions including depression, anxiety, relationship issues, stress management, trauma, and personal growth. Some conditions may require in-person assessment.
7
How Long Are Virtual Therapy Sessions?
Standard virtual therapy sessions are 50 minutes long, just like traditional therapy sessions. We also offer extended 80-minute sessions for couples therapy or more intensive treatment needs.
8
What If I Have Technical Difficulties During a Session?
We provide technical support before and during sessions. If technical issues arise, we have backup procedures in place, including phone sessions if necessary, to ensure continuity of care.
9
How Do I Schedule or Reschedule a Virtual Therapy Session?
Scheduling is easy through our online portal. You can book, reschedule, or cancel appointments 24/7. We require 24-hour notice for cancellations to avoid any fees.
10
Are Virtual Therapy Sessions Covered by Insurance?
Many insurance providers now cover virtual therapy sessions. We'll verify your coverage before your first appointment and provide detailed information about any out-of-pocket costs.
Ketamine Treatment FAQ
1
What is Ketamine Therapy and How Does it Work?
Ketamine therapy is an innovative treatment for depression, anxiety, and other mental health conditions. It works by promoting new neural connections in the brain, potentially providing rapid relief from symptoms.
2
Who is a Good Candidate for Ketamine Treatment?
Ketamine therapy may be appropriate for individuals with treatment-resistant depression, severe anxiety, PTSD, or chronic pain. A thorough evaluation determines if this treatment is right for you.
3
How Many Ketamine Treatment Sessions Will I Need?
A typical initial treatment course consists of 6 sessions over 2-3 weeks. Maintenance sessions may be recommended based on individual response and needs.
4
What Should I Expect During a Ketamine Treatment Session?
Sessions typically last about 3 hours. You'll receive the treatment in a comfortable, monitored setting. The actual ketamine experience lasts about 45 minutes, followed by a recovery period.
5
How Quick Are the Results from Ketamine Therapy?
Many patients report improvement in symptoms within hours to days after their first treatment. The full course of treatment helps sustain these improvements over time.
6
Is Ketamine Treatment Safe?
Ketamine therapy is conducted under medical supervision with continuous monitoring. The doses used are much lower than those used for anesthesia, and the treatment has a strong safety profile.
7
What's the Cost of Ketamine Treatment in Nevada?
Treatment costs vary based on the number of sessions and specific protocol. We provide detailed pricing information during consultation and can discuss payment plans and financing options.
8
Can I Combine Ketamine Treatment with Regular Therapy?
Yes, we often recommend combining ketamine treatment with traditional therapy for optimal results. This integrated approach can enhance the benefits of both treatments.
9
How Do I Prepare for Ketamine Treatment?
We provide detailed preparation instructions, including guidelines about eating, medications, and activities before and after treatment. You'll need someone to drive you home after each session.
10
Is Ketamine Treatment Legal and FDA-Approved?
Ketamine is FDA-approved for anesthesia and is legally used off-label for depression and other mental health conditions, a common and accepted medical practice. Ketamine would be prescribed to you and picked up from a compounding pharmacy.
Insurance & Payment FAQ
1
What Insurance Plans Do You Accept for Mental Health Services?
We accept major insurance plans including Aeta, Cigna, United Healthcare, Health Plan of Nevada (commercial & medicaid), Molina (commercial & medicaid), UMR, Teachers Health Trust, Sierra Health and Life, Sierra Healthcare Options, Tricare, Medicaid Fee-For-Service, Medicare . We can verify your benefits before your first appointment to explain coverage and any out-of-pocket costs.
2
How Much Will I Pay Out-of-Pocket for Services?
Out-of-pocket costs depend on your insurance coverage and the type of service. We'll provide a detailed cost estimate before beginning treatment.
3
Do You Offer Self-Pay Rates for Those Without Insurance?
Yes, we offer competitive self-pay rates and can provide a fee schedule during your consultation. We believe in making mental health care accessible.
4
Are Payment Plans Available for Ketamine Treatment?
We do not offer flexible payment plans and financing options for ketamine treatment; clients can use any method of payment for the services but we don’t offer financing. Details are discussed during consultation.
5
Does Insurance Cover Ketamine Therapy?
No, insurance does not cover ketamine therapy sessions. Therapy will only cover the sessions used for integration between the ketamine sessions.
6
What Forms of Payment Do You Accept?
We accept all major credit cards, HSA/FSA cards, checks.
7
How Does Billing Work for Virtual Therapy Sessions?
Virtual therapy sessions are billed similarly to in-person sessions. We handle insurance claims and provide detailed receipts for reimbursement if needed.
8
Are There Any Additional Fees I Should Know About?
We maintain transparency about all fees. Late cancellation fees, no-show fees, and any administrative charges are clearly explained in our policies.
9
Can I Use My HSA or FSA for Treatment?
Yes, both HSA and FSA funds can be used for eligible mental health services, including therapy sessions and certain treatments.
10
What's Your Cancellation Policy and Associated Fees?
We require 24-hour notice for cancellations. Late cancellations or no-shows may incur a $70 fee, which we'll discuss during your initial consultation.
Getting Started Guide
1
How Do I Begin Treatment at Clear Mind Counseling?
Starting treatment begins with a free consultation where we discuss your needs and recommend appropriate services. You can schedule this through our website or phone.
2
What Happens During the Initial Consultation?
The consultation includes discussing your concerns, treatment options, insurance coverage, and answering any questions. We'll match you with the right provider for your needs.
3
How Quickly Can I Start Treatment?
New patient appointments are typically available within one week. Emergency appointments may be available for urgent situations.
4
What Documents Do I Need to Provide?
You'll need to provide identification, insurance information, and complete our new patient forms. These can be completed online before your first appointment.
5
How Do I Choose Between Virtual and In-Person Services?
During your consultation, we'll discuss the benefits of each option based on your specific needs, schedule, and location to help you make the best choice.
6
What's the Process for Starting Ketamine Treatment?
Ketamine treatment begins with a thorough evaluation to determine suitability. We'll review your medical history, current medications, and treatment goals. From there you need to receive a medical clearance from your current psychiatric provider or we can refer you to someone who specializes in ketamine.
7
Can I Switch Therapists If It's Not a Good Fit?
Yes, finding the right therapeutic match is important. We make it easy to transition to a different provider if needed.
8
How Long Does Treatment Typically Last?
Treatment duration varies based on individual needs and goals. We'll discuss expected timeframes during your consultation and adjust as needed.
9
What If I Need Emergency Mental Health Services?
We provide emergency contact information and protocols to all clients. After-hours support options are available for urgent situations.
10
How Do I Access Your Patient Portal?
Upon becoming a client, you'll receive login credentials for our secure patient portal where you can manage appointments, messages, and billing.
Get in Touch
Email: Hello@ClearMindCounselingNV.com
Phone: +1 (702) 582-6063
Text: +1 (702) 582-6063
Fax: +1 (702) 825-0093
